assurance in the built environment Knowledge of SABS standards Ability to maintain a high level of accuracy
Are you passionate about providing exceptional customer service? Join our dynamic team to service USA's USA's largest network provider as a Technical Support Specialist In this role, you will be the first point troubleshooting, we want to hear from you 4o Requirements Provide technical support Troubleshoot and resolve issues Problem solving skills The most important rule in providing excellent customer service is to be friendlyKnow
technical related modules. Analyse, specify and provide input into application enhancements. Communicate managers. Prepare, review and provide input into Manuals. Prepare, review and provide input into Reports. Conduct review and provide support on troubleshooting program errors. Prepare, review and provide input into System Training Provide input into training material and training methods Provide knowledeg transfer/training
Technical support specialist is Responsible for providing technical assistance for cases raised telephonically technical department ● Provides a Technical Help Desk service to clients. ● Provides telephonic and internet-based
technical infrastructure provided in-house as well as by service providers and ensure relatability and reviews and capacity planning together with service providers. c) Take charge of all IT-technical projects (full closely with the IT Operations Manager and service providers to ensure successful delivery. d) Cyber security knowledge and drive continuous effectiveness. k) Provide regular status reports and raise issues with senior minimise disruption during business hours. n) Provide support on a wide range of business applications
client is a leader in their industry, dedicated to providing cutting-edge solutions and services. They offer using CI/CD pipelines and orchestration tools; Provide technical support and troubleshooting for cloud business continuity plans for cloud infrastructure; Provide training and guidance to other IT staff and stakeholders and processes; Coordinate with cloud service providers for issue resolution and service enhancements; infrastructure implementations and customisations; Provide input and recommendations for the continuous improvement
their workload effectively. Technical Support Provide first-level support for customer concerns and issues their machines to prove the software capabilities Provide engineering support of our incoming tickets, including at our in-house training facility, and remotely Provide technical sales support demonstration and competitive steps Desired Education and Skills Ability to provide step-by-step technical help, both written and verbal
in job function
a Networks and Telecommunications Technician Providing a comprehensive support of both data and voice Diagnosing data and voice connectivity problems and provide 2nd level support as needed Ensuring that all data systems. Managing third level support provided by vendors. Providing support for contact centre operations
issues, and communicate with the system service provider. Additionally, they will download data, organize and resolve issues related to the ERP system. Provide technical support to end-users and address any any system-related queries. Service Provider Correspondence: Act as the primary point of contact with the the ERP system service provider. Communicate issues, coordinate updates, and ensure timely resolutions