Responsibilities:
Administrator for a reputable company based in Centurion. Providing technical support to end users on hardware, software continuity. Liaising with service providers and contractors that provide cybersecurity, connectivity and Administering and providing support for tickets logged on the ICT service desk. Providing monthly and quality
as providing the client as well as team members with estimates of the duration of tasks. Provide updates
successful candidate will be required to provide IT support
Provide support in Hardware and Software i
Responsible for providing presales technical support and service to customers of the Company. Works with implementation for their customers. Provide pre- and post-sales support. Provides technical training. DUTIES & service to customers of the Company Generate and provide bill of materials as requested by the sales staff through presales engagement and partner training. Provide presentation and demonstrations for end users on vendor products and other distribution activity. Provide internal updates on a regular basis. Represent
client is a multi-vendor, value-added solutions provider with branches in Johannesburg, Durban and Cape potential clients. MAIN DUTIES & RESPONSIBILITIES: Provide telephone, face to face and online support to the IT system requirements within the agreed SLAs Provide customer service and manage accounts to retain retain a long term business partnership You must provide high level of product knowledge to enable you to understand
and resolve issues related to the ERP system. Provide technical support to end-users and address any any system-related queries. Service Provider Correspondence: Act as the primary point of contact with the the ERP system service provider. Communicate issues, coordinate updates, and ensure timely resolutions clear and concise manner. R20 000 - Monthly plus Provident Fund And Medical Aid
tracker. Investigate and provide feedback to Scrum Master on bugs identified Provide support to Client the deliverables Deliver on time as per estimation provided to team (Agile solution delivery) Qualifications: