X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary
role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: positive customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents information is communicated to the customer. A Service Desk Agent is responsible to drive various resolver
an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client
an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client
Well-established IT security services company has an opportunity for an Application Support Agent available within
Well-established IT security services company has an opportunity for an Application Support Agent available within
e-mail, or walk-in, within service level and escalate to responsible agent where applicable by applying
e-mail, or walk-in, within service level and escalate to responsible agent where applicable by applying
•Communicating clear technical information to Service desk or call out agent when assisting with errors on site
The NOC Supervisor plays a pivotal role in supporting the NOC Manager in ensuring the smooth operation and support of Reflex Network infrastructure and end-user IT services. This position involves overseeing the daily activities within the Network Operations Center (NOC), supervising NOC agents / en