JOB DESCRIPTION Essential Functions • Monitor process performance and ensure SLAs are being measured accurately • Timely and accurate reporting of both internal and external results • Analyze and interpret data • Drill down causes of low performance of teams • Provide an insight on what is
Reference: CEN000566-MVW-1 Provides technical support to users. Does operation, planning and maintenance of telecommunication and computer hardware, software, server, and network system infrastructure to ensure maximum access and utilization of resources. REQUIRED MINIMUM EDUCATION / QUALIFICATIONS
JOB DESCRIPTION Essential Functions • Monitor process performance and ensure SLAs are being measured accurately • Timely and accurate reporting of both internal and external results • Analyze and interpret data • Drill down causes of low performance of teams • Provide an insight on what is
JOB DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately Timely and accurate reporting of both internal and external results Analyze and interpret data Drill down causes of low performance of teams Provide an insight on what is happening to each p
JOB DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately Timely and accurate reporting of both internal and external results Analyze and interpret data Drill down causes of low performance of teams Provide an insight on what is happening to each p
Agritalent client, a leading agribusiness, seeks an Assistant Software Development Manager at its Head Office
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
Minimum Requirements
first line support and daily assistance of all IT related issues Assisting the Senior LAN Admin, System problem solving of user issues (Local and Remote) Assist Senior LAN Admin with maintaining Server room (Switches (Switches, Routers, Aircons and UPS) Assisting with uptime and monitoring of the IT infrastructure Occasionally Software - setup, repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc calls assigned and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining
solving product problems or performance issues. Assist in the determining and development of functional the development of appropriate system solutions. Assist in configuring the software to replicate the required in the design and development of system changes. Assist in evaluating system performance and in making making recommendations to improve performance. Assist in testing, modifying documenting system design. Participate requirements and solutions with the end-user community. Assist in identifying, documenting, and resolving system