Technical Product Support Specialist Northern Suburbs Cape Town Salary dependent on experience
experience
If you are technically savvy, detail-oriented, have SQL experience and are eager to learn Requirements:
Job Functions:
If you are technically savvy, detail-oriented, and eager to learn, wed
Responsibilities
Hiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)
Overview on-sites for support purposes, trouble-shooting faults on site and relaying to the remote support team for installations.
Assisting with first tier support when in the office.
Good trouble shooter
Desired Skills:
IT Support Technician
VoIP
Networking
Mikrotik
Proven experience as a Support Technician backend application support or similar role, with a strong commuincations and to be able to explain technical concepts to a non-technical audience. Strong analytical skills
mid-level Desktop and network and basic server support to clients on various aspects of their IT as quickly Efficiency and effectiveness resulting from improved technical service deliver. Data accuracy and relevance for experience in the Tier 2 arena. IT is including all technical infrastructure basic servers/networking systems multiple devices e.g. PC & Mac, Mobile etc. Technical troubleshooting and problem resolution. Solution
customer administrators to implement, maintain, and support the products in the customer environment. This remote
Implementation Projects
Act as technical lead on small to medium implementation projects
Discuss environment requirements with customer technical specialists including:
Storage teams
Network
Migration projects
Product Support
First contact with customers on support related issues
Potential
/>Potential to move into a 2nd line support position in the medium term
Investigate product and environment
Our client is searching for a Technical Tester to join their team in Pretoria East.
Job
parts required.
Description:
To provide technical assistance and support to end-users in a desktop computing a plus.