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We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary systems. Excellent communication skills and a customer-oriented mindset are essential for this role.
What
work is up to date.
ng>Database Querying
The support agent will need to use TSQL to query the many databases
TSQL querying is essential
Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working co-create and collaborate to deliver value for our customers, partners and communities. We are inclusive and to our customers. Our solutions include debit order processing, payment and switching services, card personalisation provide person-to-person payments and value-added services to the consumer market. The successful candidate candidate will be responsible to effectively assist customers telephonically with general and specific queries
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases Advanced TSQL querying is essential SQL Reporting services Basic knowledge of web applications Experience
experience in Wi-Fi networks.
Well-established IT security services company has an opportunity for an Application Support Agent available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng. Minimum Experience in supporting Windows Operating Systems and services Duties are, but not limited to: Providing high / support / investigation / administration on customer application instances. Executing recurring and him/her. Following up and providing feedback to customers on incidents/tasks assigned to him/her. Ensuring
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile the various services and products offered Drive brand loyalty through a personalised customer experience welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on