Training Call Centre Global Direct Jobs in South Africa
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Call Centre Agent - Cape Town
Tsogo Sun
King William's Town
adaptability to different personality types 1 year call centre experience in the igaming sector .
share this job on whatsappIn-service Training Programme Midrand
AlteramMidrand
qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: CAREER
Call Coordinator Midrand
DatacentrixMidrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Contact Centre Agent Alberton
Altron FintechAlberton
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service Service Level Agreement Perform installation and training on products Log all interactions on internal system customers to provide installation and training Outbound calls to customers to provide feedback on queries / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
Managed Services Manager
Centurion
beneficial but not a must.
- Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Managed Services Manager
Handpicked RecruitmentSouth Africa
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Services Manager Tshwane (pretoria)
Handpicked RecruitmentSouth Africa
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Voice Engineer Rosebank
Reflex Solutions LtdJohannesburg
documentation and handover to maintenance / call centre and accepting handover from presales for new demonstrations and testing Client handover and training Communicating customer requirements back to Reflex engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
Network Engineer Tshwane (pretoria)
Liyema ConsultingSouth Africa
Data Centre Networks, utilizing Cisco ACI & Nexus, and Python scripting. Contribute to global IT solutions RESPONSIBILITIES? You will work in our Domain “Global Connectivity” and will have the opportunity to that provides solutions globally. This means you will: - Implement Data Centre Networks based on Cisco Cisco ACI & Nexus - Troubleshoot Data Centre networks - Create Solutions Documentation
Network Engineer (entry)
Pretoria
You will work in our Domain "Global Connectivity" and will have the opportunity
that provides solutions globally. This means you will:
- Implement Data Centre Networks based on Cisco
Cisco ACI & Nexus
- Troubleshoot Data Centre networks
- Create Solutions Documentation
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