This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
adaptability to different personality types 1 year call centre experience in the igaming sector .
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
SAPInboundLogistics ITConsultant KAFKA SAP R/3 Inbound Logistics Agileworkingmodel FuelledbyPassionIntegrityExcellence SAP Logistics Modules ESSENTIAL SKILLS At least 8 years' experience in SAP R/3 Inbound Logistics processes At least 8 years' experience in SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding At least 8 years' experience in complete SAP Logistics Processes (integration IM, WM, MM, SD and FI-integration) company specific SAP Logistics processing. Experience and good understanding of SAP Logistics Testing and Test
We are looking for a Logistics Coordinator to join the team. The Logistics Coordinator will form part quotations from installers for installations and service calls Communicating with the Installer with regards to Requirements: Matric Proven work experience as a Logistics Coordinator Minimum 2 years working experience
Our client is a forward thinking leading logistics company and needs to employ a creative and experienced
support Interaction with clients through meetings, calls and emails. Handling Tickets and Tasks with the the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional support • Interaction with clients through meetings, calls and emails. • Handling Tickets and Tasks with the the analysis and resolution of Production Support calls • Raising Change Requests (CR's) and writing Functional
To provide leadership and day-to-day management for key aspects of the work of the Outbound Department. Ensure SQCCS requirements are met and monitored Ensure steps 5 – 7 are implemented and monitored Ensure that the clients Way is implemented Drive Continuous improvement through problem solving m