Duties and Responsibilities:
are seeking a highly skilled and motivated Data Center Engineer to join our IT Infrastructure Department implementation, maintenance, and optimization of data center infrastructure, ensuring high availability, reliability Design and Implementation: Design and implement data center infrastructure to meet current and future business data center design and operation. Develop and implement policies and procedures for data center operations Optimization: Regularly monitor and maintain data center systems to ensure optimal performance and uptime
are seeking a highly skilled and motivated Data Center Engineer to join our IT Infrastructure Department implementation, maintenance, and optimization of data center infrastructure, ensuring high availability, reliability Design and Implementation: Design and implement data center infrastructure to meet current and future business data center design and operation. Develop and implement policies and procedures for data center operations Optimization: Regularly monitor and maintain data center systems to ensure optimal performance and uptime
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Reference: JHB001342-YK-1 Brief Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department in their Johannesburg Head Office. This position is responsible for the design, implementation, maintenance, and optimization of data centre infrastructure
adaptability to different personality types 1 year call centre experience in the igaming sector .
be beneficial but not a must.
Responsibilities: · Attend to all logged support incidents and calls. · Perform root cause analysis using the RCA template services on the supported systems as required by Vodacom. · Ensuring all system changes are handed over completing monthly reports. · Attend the monthly Vodacom TSS support meeting. · Plan and assist developers