of tech support. BET Software DBN is on the lookout for a game-changing Application Support Team Lead chance to shine. As the maestro of the Application Support Analysts, your role will be to navigate the digital Application Support Team Provide daily direction and communication to team members to ensure App Support tickets Tool 4Me Technical Support and Escalations Provide hands on day-to-day technical support for team members connectivity alerts and backup alerts. Provide basic training on core software and hardware used. Point
expectation Provide technical, functional and operation support for existing software applications Testing: Construct assigned Must be able to provide guidance and support to junior developers to ensure that project deliverables lead Contributes towards improving development/ support process Focus on evaluating and analyzing flaws/ license Own cell phone Benefits: A competitive basic salary with company aligned incentives Have the be part of a happy office (& virtual office) life with a young, dynamic, and energetic team with a
definition, testing, training, implementation, and support of functional requirements. The Project Manager interaction with product development, product manager, support/services, partners, and clients Technical Recommendations from the team lead Contributes towards improving support processes. Focus on evaluating and analyzing flaws license Own cell phone Benefits: A competitive basic salary Have the ability to work autonomously You be part of a happy office (& virtual office) life with a young, dynamic, and energetic team with a
expectation Provide technical, functional and operation support for existing software applications Testing: Construct assigned Must be able to provide guidance and support to junior developers to ensure that project deliverables lead Contributes towards improving development/ support process Focus on evaluating and analyzing flaws/ license Own cell phone Benefits: A competitive basic salary with company aligned incentives Have the be part of a happy office (& virtual office) life with a young, dynamic, and energetic team with a
specifications and manuals. Technical Support: Provide support to sales, manufacturing, suppliers, and power integrity analysis. Advantageous Experience: Basic mechanical design and 3D printing. Knowledge of
product lifecycle: strategy, roadmap, backlog, and support, ensuring technical excellence, reliability, and Responsible for each phase of the product or project life cycle. Where applicable this includes inception deployment, infrastructure, capacity, performance, support, monitoring and decommissioning as required. Managing communication with stakeholders in conjunction with the support/post deployment process. Maintains technical understanding ideas and challenges the status quo, takes risk, supports change, and encourages innovation. Searches for
utilize all available Tools. Create, maintain, and support a range of training resources to allow all staff qualifications- advantageous Experience of the full training life cycle – TNA, Designing Training Materials, Delivery
controls focused on the impact the specialist support team has on delivery of ensuring the business achieves technologies. Demonstrate strong understanding of supporting technologies such as remote and virtual desktop