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Discovery Call Centre Jobs in Umhlanga Rocks

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Lead Solution Architect Umhlanga

 CareerboxUmhlanga Rocks

technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience


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Technical Support Lead Umhlanga

 Bet SoftwareUmhlanga Rocks

customer service duties such as quality analysis on call and ensure fast turnaround time on ticket resolution


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