UNIVERSITY (VANDERBIJLPARK CAMPUS) DIVISION: IT SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION description PURPOSE OF THE POSITION: Provide an advanced Service Desk and information communication technology installation environment or reviewing system design. Providing training for Users as assigned. Acting as liaison between Participate in projects and tasks. KEY RESPONSIBILITIES: Service Desk and Incident Management: Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable
UNIVERSITY (VANDERBIJLPARK CAMPUS) DIVISION: IT SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION description PURPOSE OF THE POSITION: Provide an advanced Service Desk and information communication technology installation environment or reviewing system design. Providing training for Users as assigned. Acting as liaison between Participate in projects and tasks. KEY RESPONSIBILITIES: Service Desk and Incident Management: Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable
The client services manager will form part of the AMSA dedicated team based at the Client's offices in efficiency improvement initiatives. The client services manager will be accountable to identify savings
The client services manager will form part of the AMSA dedicated team based at the Client's offices in efficiency improvement initiatives. The client services manager will be accountable to identify savings