opportunity exists in Santam Broker Solutions: Operations – Shared Services Team for a Business Intelligence Intelligence Analyst . The Santam Broker Solutions: Operations – Shared Services team is a unit that delivers to best support the Santam Broker Solutions: Operations focus on profitability and sustainable growth business insights by analysing key profit / cost / process efficiency drivers, key indicators, relationships business needs and driving opportunities to improve processes and strategies with technology solutions. Track
understanding of 2G and 3G network architectures process and switch voice and data as well as understanding Excellent Understanding of 3GPP standards, Wireless Operations, Knowledge on Multi-Vendor Packet core network network Strong knowledge in 4G core network, call processing technologies and network architecture specifically
against budget. Implement cost saving initiatives. Operations Develop and submit reports on service desk performance Performance Responsible for the Service Desk (SD) to operate in a professional, effective and efficient manner completeness and accuracy of Business Process Model (BPM), Business process IT component mapping. Manage and demand process and practices in place for ACSA to assess impacts. Proposals Maintain demand process for
project methodology MVNO (Mobile Virtual Network Operator) – requires strong / technical telco experience) tools Following the project change implementation process to implement the project. Ensure escalations are
the full life cycle of the software development process. Minimum qualifications and experience: BSc (Computer