Accountable for achieving broadband and PABX sales revenue and connection by actively hunting for new business targets within an allocated sales segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity towards our client. Ensure effective management
in technical support, end user support or account management Deep understanding of telematics technology
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Support Team Lead and Customer Care Account Managers to align technical support activities with overall customer
meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating tickets
and regularly with both the customer and the account manager on progress made on issues raised. A passion
To strategically design and implement information systems that support core functions. Manage key account and stakeholder relations Design and develop systems according to business requirements Test systems according to functional and technical requirements Perform administration and feedback Lead a
certificates – Advantageous 1-3 years of Account/Channel management with C-level stakeholders Demonstrated
certificates – Advantageous 1-3 years of Account/Channel management with C-level stakeholders Demonstrated
and meet deadlines. IT Sales External Key Accounts manager Prospecting and Lead Generation: Identify
We are seeking an outgoing, organized, and friendly support professional to join our growing team and provide top-notch service to our customers telephonically, and through written communications. Delivering high quality support for our products and services to customers and partners through swift a