guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills
Design the IP network architecture and discuss the pre-sales solution with the customer. Design communication diagrams and solutions based on customer requirements Level 1, 2 and 3 technical support for customers and partners IP network project implementation and delivery Transfer training, coaching
in Southern Africa is hiring an Infrastructure Engineer to maintain and expand its cloud infrastructure architecture design, system testing, security management, and second-line support. Requirements include monitoring, system backups, and proactive PROBLEM management. Infrastructure Projects including planning, resolution for tickets escalated by 1st Line Engineers. This includes escalation to Upstream Vendors documentation and version control registers. IT Management including asset registration, equipment version
processed into meaningful information seek a Data Engineer to design and develop robust data frameworks and Experience: Degree in Statistics/Computer Science/ Engineering/ Mathematics (or combination of) 8 years relevant understanding of TSQL, query plans and the RDBMS Engine which enables you to identify and resolve complex for CI/CD, automation, GIT and infrastructure management Considers non-functional requirements when developing
Our client is seeking a dynamic Head of Engineering to lead their development team and drive the technical The successful candidate will focus on team management and project execution, ensuring the projects software development management role. A relevant degree in Computer Science, Engineering or Business degree degree. Strong background in project management and team leadership. Good knowledge of the AWS Cloud platform
seeking a well groomed IT Systems Engineer to join our dynamic team. Management and administration of all IT systems Management of servers and applications including Microsoft and Linux based systems Management of LAN LAN devices including switches and firewalls Management of WAN links and WAN partners where the monitoring link usage and WAN optimisation will be required Management of Information Security system/processes i.e policies Management of VoIP telephone devices and PABX systems Frequent update and ongoing management of IT
use Azure services and integrate with GitHub, managing development through Visual Studio, VS Code, and a global footprint. Job Overview: As a Support Engineer, you'll be responsible for providing technical skills and your time management is top notch. You will be one of three Support Engineers in the team. Key with ticketing systems, particularly ConnectWise Manage is helpful Experience with SQL and scripting is essential. Proficiency in using Postman environments to manage variables such as base URLs and authentication