JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring twenty years of experience in delivering business services, garnering stellar client references, and maintaining
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring twenty years of experience in delivering business services, garnering stellar client references, and maintaining industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research
Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all Requirements: Minimum 6 - 10 years in managing IT Asset Management of large client relationship (800Seats) Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all
HVAC, Fire and Wet Services Specialists seek experienced Regional Project Manager for the WC Region Project Resourcing, Project Management, Project Financial Management, OSHEM and Compliance Management, Sales and Marketing Degree/National Diploma in Project Management 6 years in project management of built environment projects required, Experience in fire protection, HVAC, Wet Services, good budgeting, planning, and organizing skills
COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring twenty years of experience in delivering business services, garnering stellar client references, and maintaining COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring
COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring twenty years of experience in delivering business services, garnering stellar client references, and maintaining COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring
Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all Requirements: Minimum 6 - 10 years in managing IT Asset Management of large client relationship (800Seats) Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring twenty years of experience in delivering business services, garnering stellar client references, and maintaining
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring twenty years of experience in delivering business services, garnering stellar client references, and maintaining industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions develop customised solutions. The Senior Transitions Manager will take over transitions of specific client engagements users, senior management, and IT personnel; Lead client engagements to ensure consistent service delivery; Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning