JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
JOB DESCRIPTION Responsible for intra-day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS No formal qualifications needed. General Skills • Ability to prioritize workload, meet deadlines and perform mu
JOB DESCRIPTION Responsible for intra-day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS No formal qualifications needed. General Skills • Ability to prioritize workload, meet deadlines and perform mu
JOB DESCRIPTION Generates schedules accordingly to meet the business requirements enabling superior customer service Monitors all dialer activities and leads while ensuring adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on mult
JOB DESCRIPTION Generates schedules accordingly to meet the business requirements enabling superior customer service Monitors all dialer activities and leads while ensuring adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on mult
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
effective internal/external client/user relationships Execute unit testing and string testing and business scenario and skills by making suggestions. Please apply online at www.capetown.gov.za/careers (external applicants)
acquisition and expand the company's market presence. • Develop and execute innovative strategies for lead client retention. • Collaborate with the sales and marketing teams to enhance brand visibility and client engagement Project Management: • Oversee the successful execution of projects, ensuring timely delivery and adherence
requirements in small tasks and manage their execution. Candidate must have experience in SAP patch upgrades requirements in small tasks and manage their execution. Candidate must have experience in SAP patch upgrades
requirements in small tasks and manage their execution. Candidate must have experience in SAP patch upgrades requirements in small tasks and manage their execution. Candidate must have experience in SAP patch upgrades