experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Skills/Experience:
1. Mastery in Microsoft 365 Admin Centre and Microsoft 365 SharePoint (5+ Years).
2
clients across various industries, implementing, training, and supporting financial modules of Sage Intacct solutions. Plan and conduct training sessions, preparing comprehensive training manuals. Collaborate with environment setup, configuration, data import, testing, training, and go-live support. Deliver exceptional customer stakeholder engagement, requirement gathering, and training. Proficiency in troubleshooting technical issues
further the data literacy (capability building, trainings) in market for all functions and categories. Non-Negotiables