Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding ensure that the request is correctly and efficiently assigned to the correct resolver group. A key responsibility responsibility of the role is to ensure that correct business practices and fixes are used in order to resolve
platform services. The ideal candidate will have experience in IT support, digital streaming services, and the seamless operation of our client’s streaming services. Minimum Requirements: Prior experience in the or IT sector Familiarity with audio streaming services and their integration with broadcast systems Understanding uninterrupted service Report any issues raised by clients or errors on devices to the relevant department for swift
Collaboration with team members from various departments within the business is key. This ensures that
Collaboration with team members from various departments within the business is key. This ensures that
beverage as well as duty free retail products, services, and technologies to its B2B and B2C customers Well-developed inter-personal skill Able to self-correct and be flexible / adapt to change Duties and Responsibilities:
e, SQL Server
verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
and/or the software testing phases. Enhances department and organization reputation by accepting ownership
NWA003501-Ren-2 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions