reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive inquiries. Key Responsibilities: Troubleshoot internet-related incidents, including fiber, wireless, desktop, throughout their lifecycle with us. Collaborate with internal teams and external vendors to resolve escalated Engineer in a Call Centre environment dealing with international customers. Valid driver's license and own transport
interviewing relevant persons whilst gathering evidence relative to projects. Analysis of all relevant data, trending investigations sector. Bachelor’s qualification in a related or legal field Certified Fraud Examiner advantageous Whistle blowing, whistle blowing management and related Acts with special emphasis on the company and its