applications and infrastructure and is individually accountable for achieving results through own efforts. Role
(e.g. ServiceNow SC) Password changes (System accounts) Foundation data audit (repair data misalignments)
the prioritisation of new or changed services. Accountable for breaking down requirements into work schedules
Maintenance (e.g. Remedy SC) Password changes (System accounts) Foundation data audit (repair data misalignments)
Policy and Agile delivery model. This role is accountable for achieving results through various teams,
applications and infrastructure and is individually accountable for achieving results through own efforts. Role
necessary contributions from various departments. Account for possible project challenges on constraints