Configuration and Management - Group Policy Implementation, user management, OU's and Password management Hardware/Software Layout Documentation Helpdesk Management and call closure Client management Networking experience and understanding
Isando and 1 or 2 days from home (depends on Manager's requirements for the week). Only South African regulator (POPIA, GDPR). Implement and oversee data management controls at strategic & tactical level for cooperation with business. Develop and implement data management processes at enterprise level. Support CDO in capabilities. Manage Master data that is key to the business. Define data quality approach. Manage and monitor for business terms / data assets. Initiate data management improvements, set data quality, data security
Isando and 1 or 2 days from home (depends on Manager's requirements for the week). Only South African and test cases from BRD, FRD and FDD documents. Manage test environments and ensure that they are implemented in line with set up requirements. Stakeholder management – liaison with key business-units representatives representatives; and external product suppliers. Manage analysis sessions to ensure appropriate input, of, all testing deliverables. Manage defects by using the test management tool. Co-ordinate UAT testing
Application Support and Installation Windows Server Management & Administration Microsoft Office 365 2nd fault, configuration, performance and security management of Desktops systems Install, configure, and support hardware and software within acceptable response times Manage users on systems (reset passwords, create new accounts Facing, Written & Verbal Communication - Self-Management & Self-Motivations - a "Go Getter" - Strong
incident and change processes, Perform Problem management analyses and duties, during the week and on weekends configuration
Academic Qualifications