for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
infrastructure projects within the country, ensuring timely delivery and adherence to quality standards. Coordinate to IT disaster recovery planning and execution as part of the overall business continuity strategy.
escalations are timed correctly and executed professionally. Managing more than one project at a time Integrate Integrate as part of the client's Project Management Team Working well with people that are under pressure.
Working with Jira and Confluence. - Ability to work as part of a team. - Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality. - Excellent interpersonal Communication - Problem Solving - Planning - Listening - Time Management
work as part of a team, interdependent as well as independently, and submit deliverables on time and in Willing and able to travel, for up to 2 weeks at a time (international). WHICH QUALIFICATIONS/EXPERIENCE
with us? Don't miss out on the opportunity to be part of something truly extraordinary. Apply now and shaping the future of tech, one line of code at a time
and contribute to global success. Apply now to be part of our dynamic team ESSENTIAL SKILLS REQUIREMENTS: entry/exit criteria for all test phases are met in time
expectations to team members and stakeholders in a timely and clear fashion.
to work independently and as part of a team. Good organizational and time-management skills. Work Experience:
its importance in a project Solid organization and time-management skills Exceptional verbal, written, and Ability to work effectively both independently and as part of a team. Competency in Microsoft applications