for an ICT Service Delivery Manager for one of their client based in Pretoria. The IT Service Delivery Delivery Manager (SDM) will be responsible for IT Service Delivery as defined by the ITIL Framework under the delivery of IT services to the business or internal stakeholders, focusing on maintaining Service Level Agreements Agreements, and ensuring service quality, and managing client relationships. The IT SDM will have an inward qualifications. Leading industry certification in IT Service Delivery Management ITIL v4 Foundation and Intermediate
accountability Eagerness to learn and driven Ability to speak to non-technical audiences about technical concepts
and/or EDR & NGAV technologies Customer Support experience SLA Service Delivery experience ITIL Version status quo to the infected endpoints to meet the Service levels. Ensuring version upgrades/patch updates ITIL version 3 framework. Incident Management, Service Request fulfilment, Change Management, Release senior engineer (Problem Management). Provide customer SLA Reports or inputs into SLA reports. CISCO
Enterprise Portal / UI5 Portal. Design, build and test custom SAP technical solutions based on business requirements Full life-cycle SAP implementation including all custom reporting, interfaces, enhancements, forms, workflows development and support using HTTP, XML, SOAP, Web Services, RFC, IDOCS and ABAP. Code, test and document through an appropriate testing process. Focus on customers and their requirements. Establish and maintain maintain effective working relationships with customers, colleagues, senior management and software users to
Enterprise Portal / UI5 Portal. Design, build and test custom SAP technical solutions based on business requirements Full life-cycle SAP implementation including all custom reporting, interfaces, enhancements, forms, workflows development and support using HTTP, XML, SOAP, Web Services, RFC, IDOCS and ABAP. Code, test and document through an appropriate testing process. Focus on customers and their requirements. Establish and maintain maintain effective working relationships with customers, colleagues, senior management and software users to
SAP modular functionality Accurate analysis of customer request to identify problem and possible appropriate Constantly and consistently exceed the customer's expectations Customer queries/ complaints resolved in accordance accordance with ERP COE service standards and SLA's QUALIFICATIONS & EXPERIENCE National Diploma or SAP modular functionality Accurate analysis of customer request to identify problem and possible appropriate Constantly and consistently exceed the customer's expectations Customer queries/ complaints resolved in accordance
SAP modular functionality Accurate analysis of customer request to identify problem and possible appropriate Constantly and consistently exceed the customer's expectations Customer queries/ complaints resolved in accordance accordance with ERP COE service standards and SLA's QUALIFICATIONS & EXPERIENCE National Diploma or SAP modular functionality Accurate analysis of customer request to identify problem and possible appropriate Constantly and consistently exceed the customer's expectations Customer queries/ complaints resolved in accordance
Our client requires the services of a Software Engineer (Senior) – Midrand/Menlyn/Rosslyn/Home Office Interfacing: RFC's, Web API's, ALE/ IDocs, Web Services, Object Linking and Embedding (OLE) ESSENTIAL Interfacing: RFC's, Web API's, ALE/ IDocs, Web Services, Object Linking and Embedding (OLE) Any additional Provide a Code Review Quality Assurance service to our customers. Reviewing proposed solutions and code Agile Working Methodology. Engage with foreign customers overcoming possible language barriers & culture
technical solutions on the ServiceNow platform. The Service Now Developer will provide administration, application ServiceNow platform. Provide software coding and customization including, but not limited to: screen tailoring scripting, third party software integrations, and custom application development Update and maintain a comprehensive
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