Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary >
verification and capturing of information into the Service Desk Application, and most importantly, displaying a role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple tasks positive customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents information is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
NCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Diploma sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support. Fluent
Scrum Team members Mediating through conflicts. Helping the team to make decisions. Fostering the developer Consulting team members regarding everything Agile. Helping the team to create Scrum Boards Giving feedback organisation. Helping define Features. Helping to write or break down User stories. Helping to order Product Product backlog items. Helping with the Release planning. Bringing people together who should talk to each every stakeholder regularly. Helping the team to report to management. Helping to further the Agile community
client manages an innovative software solution to help clients manage their businesses more effectively This new role within the company is crucial in helping their clients successfully integrate and optimise strong technical aptitude and a genuine passion for helping others. Please note, that this role is a fully optimization. Provide insights and best practices to help clients maximize the benefits of the Flozy platform
third-party services. Document changes and create help manuals. Proven experience in software development launch of the software. Assist in user training and helps manuals. Maintenance Troubleshoot and resolve user
third-party services. Document changes and create help manuals. Proven experience in software development launch of the software. Assist in user training and helps manuals. Maintenance Troubleshoot and resolve user
third-party services. Document changes and create help manuals Proven experience in software development launch of the software Assist in user training and helps manuals. Troubleshoot and resolve user issues. mplement
third-party services.
Maintenance
conflicts and remove obstacles that occur