Introduction You will manage the technical department, training academy and ensure the correct level of product Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and of Technical Services Management experience of Training Academy Management experience of Internal Technical
Introduction You will manage the technical department, training academy and ensure the correct level of product Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and of Technical Services Management experience of Training Academy Management experience of Internal Technical
You will manage the technical department, training academy and ensure the correct level of product knowledge areas of responsibility: Technical Department Training Academy Product Knowledge and Solutions Detail Alarms, Solar Backup Power Systems Training Academy Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and Management of Technical Services Management of Training Academy Management of Internal Technical Systems
industry Training Revenue Assurance and Fraud Technology Training Standard desktop systems training – Microsoft Telecommunications technology training would be advantageous Audit training advantageous Data science and
pre- and post-sales support. Provides technical training. DUTIES & RESPONSIBILITIES Assumes responsibility Focuses on reseller development through enablement, training and reseller certifications. Support the efficient propositions through presales engagement and partner training. Provide presentation and demonstrations for end working relations with customers Provides customer training as necessary. Makes reseller and end user visits Members and Management. Provides in-house employee training as required. Completes reports and documents as
information Product Implementation and Training Conduct training on products to clients either onsite, manuals for technical training or product scope of work documents Attend training sessions and conferences
specifications, user guides, and training materials. Training and Support: Provide training and support to end-users 6. Creation of comprehensive documentation and training materials. - Strong communication and documentation Provision of training and support to end-users and stakeholders. - Experience providing training and support
specifications, user guides, and training materials. Training and Support: Provide training and support to end-users 6. Creation of comprehensive documentation and training materials. - Strong communication and documentation Provision of training and support to end-users and stakeholders. - Experience providing training and support
recurring incidents) User (including superusers) training needs assessments Documentation of implemented changes where required Training Identifies individuals who should be trained/up-skilled and provides Assist and ensure business-relevant documentation (training and scenario documentation down to process steps) Identifies training needs for end-users and review training material for both initial training and follow assessment of user skills Apply/recommends changes to training documentation where unclear or insufficient information
outcomes. To become a trusted technical advisor and training resource as well as a technical resource for all status of the development plan back to the vendor Training and up-skilling of partners Development partner presales resources of partner Training on vendor sales tools Training on vendor processes and systems level of partners Involving partners in vendor training and events Ensure operational excellence of vendor