Overview: As a Support Engineer, you'll be responsible for providing technical support to our customers management is top notch. You will be one of three Support Engineers in the team. Key Duties and Responsibilities: Requirements 2 years of experience in technical support with below, preferably in a SaaS environment Strong Experience with SQL and scripting is a plus, aiding in support and primarily troubleshooting queries. Basic understanding and Postman (REST APIs) are crucial skills for supporting customers with integration solutions on our platform
processes, and providing dedicated training and support services to ensure customer success. They are looking bottleneck-fix and bug-fix functionality. Provide support to end users. Help maintain code quality, organization and automatization. Produce the systems that support our always-on culture. Staying up-to-date with
processes, and providing dedicated training and support services to ensure customer success. They are looking bottleneck-fix and bug-fix functionality.
projects on track. Provide exceptional customer support, resolving queries, recommending solutions, and is a plus. Solid IT knowledge. Customer service/support experience is beneficial. MySQL experience is advantageous