our business is repeat business. ENVIRONMENT: PROVIDE oversight of all requests, incidents & problems the client's environment. Applicants must have Matric/Grade 12, an ITIL Certification including A and and N. You will require suitable work experience with Training & Facilitation skills, Advanced Excel appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career Departments) training material for Support staff. As needed, schedule employee's times and provide backup support
effectively with internal and external customers. Train, coach, and mentor Service Desk staff, supporting Oversee staff activities and acquire or create training materials for the support team from other departments departments. Schedule employee shifts and provide backup support as needed. Maintain regular interactions interactions with internal and external customers. Provide data and trend reports to the team and others on an enhancing customer IT support within the organisation. Matric and a relevant Tertiary Qualification Certifications
logging calls and following up with service providers and regions. This will include routing of tickets intervention including routine tests Providing technical leadership, training and support to staff Conducting Participating in departmental projects Providing support where required Matric essential, tertiary qualification work shifts on site At least 5 years similar experience Must have knowledge of incident management and
intervention including routine tests• Provide technical leadership, training and support to staff• Conduct hand-over reports• Participate in departmental projects• Provide support Incident Management Problem Management Must have technical / professional qualifications: Matric essential Degree/3 Year National Diploma (S4)/within
analysis and drive incident lifecycle. Requirements: Matric Degree / 3 Year National Diploma (S4) within Electrical intervention including routine tests Provide technical leadership, training and support to staff Conduct hand-over compile reports Participate in departmental projects Provide support
technical / professional qualifications:
Requirements:
Compliance Manager. Based in Cape Town. Requirements: Matric Bachelor's Degree in Computer Science, Information Systems or other related field, or equivalent work experience. Certification in risk, information systems and/or Word, Power Point and Visio Ability to learn from training and on-the-job coaching This role supports to Management) IRM standards, processes, tools and training Analyse deficiencies / gaps in the current IT compliance with local legislation and regulations by providing policies, procedures, controls and standards Support
Requirements:
of POS systems and networks for new customers. Training of customer staff on point of sale system. Applicants Level of Software Literacy Min Education Level: Matric Certificate Excellent Communication Skills: English English and Afrikaans 1 Year of IT Experience Professional and Presentable Problem-Solving Skills Personality Humble Valid Drivers Licence Experience : MySQL ( Beneficial ) Retail Experience ( Beneficial ) IT Certificates Management ( Beneficial ) Previous point of sale experience ( Beneficial ) Network knowledge & installation