monitoring.
- Prepare and maintain employee attendance records and provide feedbacks to employees on
inspections. Mobilising resources within minimum time to attend to detected/ report fibre optics faults,and ensuring
OLAs, and underpinning contracts, including attendance at change advisory board (CAB) meetings if appropriate
management of client's technology hardware while attending to escalations and producing reporting on the
SLAs, OLAs and underpinning contracts, including attendance at change advisory board (CAB) meetings if appropriate
completed projects Support current solutions o Attend to user queries, incidents and requests as per