sessions and train and upskill with fellow team members
Education and Training:
effectively with internal and external customers. Train, coach, and mentor Service Desk staff, supporting Oversee staff activities and acquire or create training materials for the support team from other departments
Training and Support:
Continuous Imp Requirements:
Qualifications and Training:
analysis
Word, Power Point and Visio Ability to learn from training and on-the-job coaching This role supports to Management) IRM standards, processes, tools and training Analyse deficiencies / gaps in the current IT
Content creation software and attend relevant training Personal skills/attributes: Graphic design skills per exam Social and corporate functions Personal training session (Mon, Wed, Fri)
Point and Visio
degree of computer literacy
/>Acting as a system super user
Conduct end user training and troubleshoot
Excellent communication