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Head: Customer Support Services (fintech) (jb4497) NEW

 FreerecruitCentral Johannesburg

the overall user experience. This role involves managing and growing the customer service team, improving department. Minimum Requirements: Degree in Business Management, Information Systems, or a related field. (Essential) (Essential). 5 or more years of proven experience managing a customer service team that utilizes various hiring, training, mentoring, and performance management. Team Operations Reports: Prepare weekly reports meetings, including clear KPIs. Cost and Efficiency Management: Ensure cost-effective and efficient department


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