Centre or Customer Support Management role
Manage Technical department and ensure high level of customer services, this includes counter support
telephonic support, site support and repairs.
Manage operational availability of all internal systems
Manage training academy
Training of installers and end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and design
Industry requires a Technical Manager to manage their technical department Manage Technical department and customer services, this includes counter support, telephonic support, site support and repairs. Manage operational security systems and solution testing Manage training academy Training of installers and end-users Min. 10 10 years exp as a Tech Service Manager Must have security product knowledge and design of security solutions
You will manage the technical department, training academy and ensure the correct level of product knowledge areas of responsibility: Technical Department Training Academy Product Knowledge and Solutions Detail on areas of responsibility: Technical Department Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy Manage Training Academy Maintain SAQA and SASSETA
Introduction You will manage the technical department, training academy and ensure the correct level MD and Owner. Description Technical Department: Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and
Introduction You will manage the technical department, training academy and ensure the correct level MD and Owner. Description Technical Department: Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and
Function:
1. Team Management:
- Lead and manage a team of software developers, engineers
with cross-functional teams, such as product management, design, and operations.
- Communicate technical
collaboration within the team.
5. Resource Management:
- Manage resource allocation, including team members
resources to meet project demands.
6. Risk Management:
- Identify and mitigate technical risks
implement changes.
9. Budgeting and Cost Management:
- Manage project budgets and ensure cost-effectiveness
personalization. Utilize your expertise in sales management and team leadership to drive operational excellence re-contracting campaigns, backed by data-driven insights. Manage agency/vendor relationships and budgets effectively with a focus on retention strategies and sales management. At least 3 years of hands-on experience in customer
client based in Centurion is seeking an IT PMO Manager responsible for project scoping and prioritization reports/dashboards on progress to aid better management insight and decision-making. Permanent on-site Certified Scrum Master (CSM) – Agile Project Management Strong communication skills (written and oral) all documentation & maintenance of project management tool (i.e. user set-up, creating group pages) Portfolio & Programme Management Committee. Enterprise Performance Management. This role involves coordinating
tified Scrum Master (CSM) Agile Project Management