test copies to isolate the glitch. If replacement parts are needed, he has to research the cost and availability availability and get customer approval before ordering parts. A copier technician is expected to keep his tools order. He is required to complete work orders and parts requisitions as well as daily logs of his work. happy by servicing their machines in a proper and timely manor. Delivering and installing of toner Proper reassemble copiers and be able to replace and refurbish parts Be computer proficient with an understanding of
junior staff members (if required). • Providing timely and accurate customer feedback. Requirements: •
responsibilities as assigned and required Respond within agreed time limits to requests for support Take responsibility exceeding SLA's. 80% First-time resolution on support requests Job Type: Full-time Pay: R18 000,00 - R25 000
satisfaction ("resolve the customer"). Provide timely, precise, and clear updates to the ticketing system
ML algorithms, predictive models and support real-time data visualisation requirements across the organisation