Equipment Configuration Preparing properly before attending to a site Liaising with suppliers and senior staff stand-by when required Completing training when not attending to a client Must be able to work and report without
Equipment Configuration Preparing properly before attending to a site Liaising with suppliers and senior staff stand-by when required Completing training when not attending to a client Be willing to assist as On-Site Technician
Equipment Configuration • Preparing properly before attending to a site • Liaising with suppliers and senior when required • Completing training when not attending to a client • Be willing to assist as On-Site
project timelines, budgets, and quality standards. Attending to installations and service requests within agreed remotely to help set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner project timelines, budgets, and quality standards. Attending to installations and service requests within agreed remotely to help set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner
Responsibilities: Coordinate daily appointments to attend to new installations and pending service orders
of AV service requests and incident reporting. Attend to calls logged related to the AV installation projectors are switched off before leaving site. Attend to calls logged related to the Network & Telephony
known errors in systems and services are being attended to and escalated
this not being done User calls and queries are attended to and resolved without any undue delay Users
and patches that apply to the environment