face to face and online support to the client Client liaison and communication to assist and resolve the
clients through monthly call reporting.
Duties & Responsibilities
Arrange and scheduling meetings for all technicians and updating them on any changes or appointments. Assist and compiling of quotations as per request. Assist and provide feedback on all customer care requests and referring technical questions or queries to
data capturing and reporting • Client & co-ordinating company liaison on email/group. • Troubleshooting
Job Purpose To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software such as operating systems; data management products; office au
To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software such as operating systems; data management products; office automation pro