Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing the customer service team, improving efficiencies, and optimizing processes within the department. Minimum more years of proven experience managing a customer service team that utilizes various support channels
Our client requires the services of a Business Administrator (Advanced) – Rosslyn/Menlyn/Midrand Amazing SKILLS Strong Administrative skills. Strong customer service focus. Good listening and problem-solving utmost importance. ROLE: Provide an end-to-end service and support for the flexible resource needs of Conduct the offboarding for FG-Other and Non-IT departments and filing of termination checklists. Support continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent
Our client requires the services of a Business Administrator (Advanced) – Rosslyn/Menlyn/Midrand Amazing SKILLS Strong Administrative skills. Strong customer service focus. Good listening and problem-solving utmost importance. ROLE: Provide an end-to-end service and support for the flexible resource needs of Conduct the offboarding for FG-Other and Non-IT departments and filing of termination checklists. Support continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent
experience is an advantage.
visual aids to support decision-making across departments Convey insights through both reports and visual requirements Engage with managers from various departments to specify data requirements for analysis projects
Our client requires the services of a Software Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might and processes around the vehicle handover to the customer Responsible to assess quality on technical requirements continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might
Stakeholders (Internal and External): Foster and improve customer relationships. Foster and improve internal staff gathering information from partners in support of customer solutions. Handle queries from partners, assist Sales teams Updating and maintaining the various Service Level Agreement (SLA) templates as used by the brands, brand recognition, value proposition and service scope. Ensuring continual market coverage and awareness value propositions, marketing literature and customer engagements by scheduling and coordinating: Product
brainchild of its founders created to provide IT Services, Digital Technologies, Strategic Workforce, and delivery, and deep focus in these markets for customer needs. Having completed 16 golden years in business industry, today we enjoy a big community of trusted customers, employees, partners, and vendors giving us a
Our client requires the services of a Software Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might
Our client requires the services of a Software Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office Databases both Sql and NoSql Experience with: Web Services Design & Deployment REST GIT Experience with ready business applications (24/7) Liaise with customer, team members and external vendors Deploy applications continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent ready business applications (24/7) • Liaise with customer, team members and external vendors • Deploy applications