relevant field will be advantageous.
sound technical foundation, excel lent project management skills, and the ability to
oversee
well as expertise in client management for outsourced projects.
Responsibilities:
As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
developments.
processes. Perform work activities in a way that limits cost. Analyse relevant business intelligence to identify for clients / customers (Internal / External). Manage the adoption of process improvement initiatives
processes. Perform work activities in a way that limits cost. Analyse relevant business intelligence to identify for clients / customers (Internal / External). Manage the adoption of process improvement initiatives
processes. Perform work activities in a way that limits cost. Analyse relevant business intelligence to identify for clients / customers (Internal / External). Manage the adoption of process improvement initiatives
processes. Perform work activities in a way that limits cost. Analyse relevant business intelligence to identify for clients / customers (Internal / External). Manage the adoption of process improvement initiatives
company acquisition or merger Collect monthly management accounts of investees Develop forecast tools and dashboards