for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing incidents, including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer
comply with relevant standards and regulations. Address and resolve any findings in a timely manner.
• the queues as demanded in processing calls, chat, emails, and back-office workload when necessary
•
with gambling boards in regards to any complains Address all major customer complaints. Manage team performance
data sets to ensure data-driven solutions that address challenges and business needs within Organisations
the Hire Resolve website: hireresolve.co.za or email us: itcareershireresolve.za.com We will contact
the change • Design a communication plan that addresses the needs of employees at different levels, catering
the change • Design a communication plan that addresses the needs of employees at different levels, catering