adaptability to different personality types 1 year call centre experience in the igaming sector .
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
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The Project Accountant will be reporting to the Group Financial Accountant, the successful candidate
forecast financial performance, oversee project accounting, ensure accurate general ledger entries, and
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Required:
Our client is seeking a Delivery Manager / Account Manager for their Durban Offices.
The candidate the scope of service delivery
Accountable for achieving broadband and PABX sales revenue and connection by actively hunting for new segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
PURPOSE: Account Managers focus on achieving their sales targets from within existing accounts only. The The Account Manager will be required to perform 2 primary roles: 1) Account Management: day-to-day management management and smooth running of their Account(s), delighting the client(s) with good customer service of administration and delivery of service. 2) Account Development: Partner with customers to clearly service, in order to grow existing accounts. KEY RESPONSIBILITIES: Account Operations Management • Identify
industry has a vacancy for a MPS Consultant / Account Manager at their Head Office based in Pinetown general administration is maintained 3-5 years Account Management experience is essential and preferably
The account manager based in Cape Town and Durban will be responsible for selling the business's products