required ● Attending to queries and escalations from internal and external stakeholders ● Attending to month-end with new developments, bugs, software upgrades ● Attend to escalations logged with software vendors ● Develop required ● Attending to queries and escalations from internal and external stakeholders ● Attending to month-end with new developments, bugs, software upgrades ● Attend to escalations logged with software vendors ● Develop
on escalations within Service Level Agreements • Attend to technical and software related queries raised
known errors in systems and services are being attended to and escalated Assist with system testing in
monitoring.
of reports generated, number of sales rep calls attended, reports provided on time, organigram maintained
process and adhere to Agile Methodology.
Product for both Aquaculture and pet food, through: Attending to all client engagement sessions with the sales
evaluations.
development/design process and adhere to Agile Methodology. Attend all team meetings and utilize the Agile Tool Chain
Product for both Aquaculture and pet food, through: Attending to all client engagement sessions with the sales