required ● Attending to queries and escalations from internal and external stakeholders ● Attending to month-end with new developments, bugs, software upgrades ● Attend to escalations logged with software vendors ● Develop required ● Attending to queries and escalations from internal and external stakeholders ● Attending to month-end with new developments, bugs, software upgrades ● Attend to escalations logged with software vendors ● Develop
management and activity management activities.
*Attend relevant training/courses to gain experience and
management and activity management activities
*Attend relevant training/courses to gain experience and
on escalations within Service Level Agreements • Attend to technical and software related queries raised
management and activity management activities.
*Attend relevant training/courses to gain experience and
management and activity management activities
*Attend relevant training/courses to gain experience and
management and activity management activities.
*Attend relevant training/courses to gain experience and
known errors in systems and services are being attended to and escalated Assist with system testing in
monitoring.
has a DevOps setup and the Devs are required to attend to operational incidents when required as well