adaptability to different personality types 1 year call centre experience in the igaming sector .
beneficial but not a must.
such as: Microsoft SQL Server, Oracle, MongoDB, Amazon S3, Window / Lunix file system, HTTP API's Engineer cloud-first solutions in the Amazon Web Services cloud
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
will be responsible for overseeing our presence on Amazon across multiple territories, managing our online Responsibilities: Amazon Management: - Strategically manage our presence on Amazon across multiple territories to maximize sales and profitability. - Analyze Amazon performance metrics and develop actionable insights but not limited to Google Ads, Facebook Ads, and Amazon Advertising. - Monitor campaign performance and related role. - Demonstrated success in managing Amazon accounts across multiple territories. - Proficiency
will be responsible for overseeing our presence on Amazon across multiple territories, managing our online Responsibilities: Amazon Management: - Strategically manage our presence on Amazon across multiple territories to maximize sales and profitability. - Analyze Amazon performance metrics and develop actionable insights but not limited to Google Ads, Facebook Ads, and Amazon Advertising. - Monitor campaign performance and related role. - Demonstrated success in managing Amazon accounts across multiple territories. - Proficiency
such as: Microsoft SQL Server, Oracle, MongoDB, Amazon S3, Window / Lunix file system, HTTP API's, SFTP Dashboard KPA's: Engineer cloud-first solutions in the Amazon Web Services cloud Develop and maintain data pipelines
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
qualification Skilled in Cloud technologies i.e Amazon Web Services (AWS), Microsoft Azure as well as