This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join recruitment and performance management Ensure quality processes that prevent reputation risk to both departments to formulate action plans to improve quality Maintain compliance and consistent application
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join recruitment and performance management Ensure quality processes that prevent reputation risk to both departments to formulate action plans to improve quality Maintain compliance and consistent application
adaptability to different personality types 1 year call centre experience in the igaming sector .
seeking a dynamic and experience Professional Rugby Coach to join their elite team! Please see further details below:
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We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
test assets to quality assure the solution and its architecture to ensure the overall quality of the solution
whilst aligning to the prescribed enterprise quality practices and standards.
Job
test assets to quality assure the solution and its architecture to ensure the overall quality of the solution whilst aligning to the prescribed enterprise quality practices and standards.
Job Res
Agritalent client, a leading agribusiness, seeks an IT Quality Assurance Analyst at its Corporate Services Division Pretoria, who will be responsible for ensuring the quality of software and IT systems through thorough testing with developers and stakeholders to ensure high-quality IT solutions. Responsibilities and Duties Plan and oversee product inspection and testing for quality and conformance to specification and deliverables managers) to identify system requirements Track quality assurance metrics Provide feedback and recommendations
Banking and Financial space is on the lookout for a Quality Assurance Lead to join their team.
To Lead Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing Knowledge and Skills