Beyond Work.
We are seeking a Customer Service Engineer I to join our team. As a be responsible for providing high-quality customer service and technical support to our clients. This
What you’ll do:
technical support team to provide excellent customer service and resolve all technical issues. As a Help solid technical background combined with the customer service experience. A problem-solving attitude with desk team and evaluate the performance Ensure customer service is timely and accurate on a daily basis Recruit representatives and technicians Set specific customer service standards Contribute to improving customer give instructions to a non-technical audience Customer-service oriented with a problem-solving attitude Excellent
Responsibilities
solar and digital product knowledge Strong customer service skills Min 5 – 7 years previous working experience solar and digital product knowledge Strong customer service skills Min 5 – 7 years previous working experience
solar and digital product knowledge Strong customer service skills Min 5 – 7 years previous working experience solar and digital product knowledge Strong customer service skills Min 5 – 7 years previous working experience
Customer Service:
Technical department and ensure high level of customer services, this includes counter support, telephonic
implements standard operating procedures and customer service guidelines relating to IT support.
As L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical business processes to our customers. The ideal candidate is knowledgeable about IT Service Management, has experience
responsibilities:
* To deliver exemplary customer service to an existing base of dealers, as well as