Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Content Developers to join our retail training team. Experience with retail systems and Point of Sale systems
Duties & Responsibilities
The candidate should have at least 5 years experience in :
principal objective of this role is to support the Customer Engagement Team and wider business stakeholders operational efficiency and performance. Experience in a retail environment is desirable.
Consolidation of
SAP Roll Out
International Retail with HO in Cape Town is seeking to employ a supply tasks
Requ
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 They are looking for a self-disciplined and personable Customer Success Specialist to join their growing client needs. Previous experience in customer support or customer success roles. Familiarity with CRM detail. Duties and Responsibilities: Conduct personalized one-on-one video calls with clients to offer promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - Overview: Our client is a corporate ridesharing service that provides highly competitive transport solutions and reliable transportation for employees. Their services include the analysis of crucial data indicators solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute
Requirements
Grade 12
A+
N+
Basic knowledge of MS Office
Basic knowledge of LAN/WAN Connectivity
Knowledge of desktops, laptops, printers, network copiers, NIC.
Job Responsibilities
coupled with 2-5 years experience in managing customer success and key account management within a software and developing future growth plans and services to customers.