related qualification or experience First and/or Second Line Support Experience Experience in working with
issue resolution and provide remote support to the second-line team
Research and develop new technologies. Provide second and third-line support for software deployed within
projects in the second 3 months. Start seeing the development of capabilities within the second 6 months. Represent
projects in the second 3 months. Start seeing the development of capabilities within the second 6 months. Represent
support during the weekdays and be on standby every second weekend for IT assistance. Data Visualization: candidate should be available on standby every second weekend for basic IT support.
applications to meet business requirements and provide second and third level support to the company, reducing
preventative maintenance
advantageous 2 - 5 years experience in a first and second line technical support role Strong problem solving
advantageous 2 - 5 years experience in a first and second line technical support role Strong problem solving