enthusiast. Gijima is recruiting for a Regional Field Services Manager Requirements: Grade 12 B Com/Relevant Infrastructure Library) Responsibilities: Field Service Experience : Prior experience working in End User managing multiple service locations, coordinating resources, and ensuring consistent service delivery. Client Experience in planning, executing, and managing field service projects, including resource allocation, scheduling
for an ICT Service Delivery Manager for one of their client based in Pretoria. The IT Service Delivery Delivery Manager (SDM) will be responsible for IT Service Delivery as defined by the ITIL Framework under the delivery of IT services to the business or internal stakeholders, focusing on maintaining Service Level Agreements Agreements, and ensuring service quality, and managing client relationships. The IT SDM will have an inward qualifications. Leading industry certification in IT Service Delivery Management ITIL v4 Foundation and Intermediate
ISP/Telecom industry committed to delivering outstanding service and cutting-edge technology solutions to their ensure optimal performance and reliability of services Technical support: provide expert-level support communication and coordination of efforts across departments to meet business objectives Monitoring and optimisation: solutions to improve reliability, speed, and overall service quality Compliance and security: ensure compliance understanding SIP protocols, and ensuring QoS for voice traffic Network troubleshooting: expertise in diagnosing
Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity practice to improve the effectiveness of the branch/department. Understand and implement collections strategies strategies and liaise with relevant support departments to formulate action plans to improve quality Maintain division by identifying vacancies and following correct procedures in ensuring vacancies are filled with experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity practice to improve the effectiveness of the branch/department. Understand and implement collections strategies strategies and liaise with relevant support departments to formulate action plans to improve quality Maintain division by identifying vacancies and following correct procedures in ensuring vacancies are filled with experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
stay current in addressing client requirements. • Correct and address matters where quality problems are and engagements. • Manage and maintain client service level agreement and output expectations. • Establish feedback (or when requested) for the respective Departments and Management. • Attend meetings with the client(s)
collection of equipment. Capture and input data correctly into Odoo (CRM system) Manage audio and visual - Min 5 years' working experience in customer service/technical support/IT support - Qualification in
the world's largest cash and asset conversion service provider with multiple locations across South Africa MS SQL; T-SQL Web API 2 / Core & Rest web services .NET Core ASP.Net WinForms; UWP Entity Framework validation procedures, collaborate with customers or departments on technical matters such as software system in software applications. Collaborating with departments or customers on project requirements, status Engaging in technical discussions with customers or departments regarding software system design and maintenance
that aims to provide comprehensive consulting services and software solutions to organisations seeking with clients Assist clients with completing any corrective action reports which may be required should any understanding their needs, and delivering high-quality service Act as the first point of contact for clients, comprehensive reports outlining audit results, corrective actions and improvement recommendations Travel: