In Service Training For Public Management Jobs in Umhlanga Rocks, Kwazulu Natal
Call Centre Manager - Durban NEW
Nutun
Umhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
share this job on whatsappCall Centre Manager Umhlanga NEW
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
Technical Support Lead Umhlanga
Bet SoftwareUmhlanga Rocks
escalations from end users and management. Administer customer service duties such as quality analysis correct entries are inserted into the IT Service Management Tool 4Me Technical Support and Escalations connectivity alerts and backup alerts. Provide basic training on core software and hardware used. Point of contact customer service. We provide hands-on technical support, training, and point-of-contact services for our support statistics, ensuring efficient knowledge management. We communicate openly with customers, providing
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