JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION The function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Service
Accountable for achieving broadband and PABX sales revenue and connection by actively hunting for new
JOB DESCRIPTION The function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Service
Administrator who will assist with maintaining all system infrastructure & user assistance on the Estate. Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to Administrator who will assist with maintaining all system infrastructure & user assistance on the Estate.
Administrator who will assist with maintaining all system infrastructure & user assistance on the Estate. Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to Administrator who will assist with maintaining all system infrastructure & user assistance on the Estate.
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Customer Care Account Managers to align technical support activities with overall customer account strategies support documentation, knowledge bases, and FAQs to assist in customer self-service and team reference. -Continuous
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating
availability, delivery service, and resolution of account queries, customer credits, and claims. Manage customer gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management of external head office as necessary. Financial Management: Assist with follow-up on late customer payments, bad debt