Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - Overview: Our client is a corporate ridesharing service that provides highly competitive transport solutions and reliable transportation for employees. Their services include the analysis of crucial data indicators solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape client facing role that ensures a seamless IT Service Management, helping business growth and creating accounts from IT Service delivery perspective. IT Service Management and Delivery - Lead Service delivery Reviews
solution with the customer. Design communication diagrams and solutions based on customer requirements Level Level 1, 2 and 3 technical support for customers and partners IP network project implementation and delivery product knowledge and skills to partners and customers Independent E2E project delivery Basic knowledge / Conditions: Onsite delivery maintenance at customer's place
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This This includes overseeing service level agreements (SLA's), coordinating with internal and external teams teams, ensuring a seamless customer experience. The role involves leadership, strategic planning and continuous
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development support. Interact with internal and external customers. Provide data and reporting of trends to the team improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations
Our client is a leading international Internet Service Provider that offers amazing career opportunities
cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework performance indicators Achieving satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of service To provide an exceptional level of service to all our clients To ensure